About Gene Pepper, Expert Turnaround Consultant

I have been a sales and marketing guy for about 45 years. I’ve also owned a couple of businesses that my wife and I started from zero and along the way I made a few acquisitions. For the most part I did just fine but I personally made one or two bad decisions with people, both employees and customers. These mistakes cost lots of money. If you’re reading this, and you, too, have made a few bad decisions, you know what I’m talking about. Good lessons learned but expensive…and painful

What’s in it for you is that I can save you many thousands of dollars in totally unnecessary expenses and for sure I can help with your marketing and sales campaigns. Most important of all is your customer service department. Whether you have a small or large customer service staff, I guarantee you that I can increase your customer retention and more important—I can show you how to obtain more business from your current customer base…which believe it or not is more valuable than signing on new customers.

Here's a short resume for you to review:  

 

EDUCATION AND CERTIFICATIONS 

  • Stanford University, Bachelors Degree        

  • Certified Commercial Investment, member 1986 (Commercial Property)

  • Licensed California Real Estate Broker, current

  • Certified Turnaround Professional, (currently enrolled in this program)

MEMBERSHIPS 

  • Southern California Turnaround Association

  • Professionals Network Group, Inc.

  • Kiwanis Club of Glendale (Past President)

  • Business Valuation Systems Senior Business Analyst

BUSINESS HISTORY 

Started and/or acquired five companies beginning 1963. All of these companies were sold to two different strategic buyers

Developed direct and indirect national sales organization for Dymo Industries

Coached over 500 business owners on exit strategies; how to maximize the value of their companies when selling; how to deal with turnaround and crisis problems; and have sold 23 companies, as an intermediary, in the past 25 years.

 

COMMUNITY SERVICE

  • Glendale Memorial Hospital—Board of Directors

  • Glendale Chamber of Commerce—Board of Directors

  • Glendale Kiwanis Club

  • Huntington Hospital—Pasadena—Hospice Volunteer

 PERSONAL

  • Married to Marilyn—47 years

  • Three Married Children

  • Six Grandchildren

  • United States Marine Corps—Infantry Office


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